Responsibilities :
- Respond to customer inquiries and concerns through phone, email, and live chat
- Address customer issues and find solutions that meet their needs
- Upsell products and services to customers
- Meet and exceed sales goals
- Maintain accurate customer records and documentation
- Collaborate with team members to improve customer service and sales strategies.
Requirements :
- The candidate must possess a Bachelor’s or Master’s degree in a related field from a reputable university in Indonesia or overseas
- Prefer a candidate who resides in Bali or is willing to work in the Denpasar area
- Experience in sales B2B and B2C for a minimum of 3 years
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Positive and proactive attitude
- Sales-driven mindset
- Open for All nationality and English fluency is compulsory
- Honest, loyal, fast learner, team player, and positive attitude
- Have an ability to quickly adapt to new changes and the ability to work under pressure.