Job Description:

• Manage multiple online visa application platforms for clients.
• Ensure all application forms are accurately and completely filled out.
• Provide clients with application status updates and technical support.
• Maintain comprehensive client records and generate regular progress reports.
• Assist Case Managers with visa applications and document collection.
• Review submitted checklists to verify completeness and accuracy.
• Enter new data into the system and conduct daily follow-ups.
• Perform additional tasks as assigned by the company.

Requirements:

• Proficiency in English and Bahasa Indonesia (70:30); Mandarin is a plus and may be prioritized.
• A graduate from a reputable Indonesian public university or an overseas institution, with a minimum IELTS score of 6.0.
• At least one year of relevant work experience (fresh graduates are welcome to apply).
• Strong skills in marketing, public speaking, Microsoft Office, digital media marketing, content writing, customer service, international relations, time management, problem-solving, multitasking, decision-making, and critical thinking.
• A proactive learner with the ability to work independently.
• Honest, loyal, quick to learn, detail-oriented, a team player, and research-oriented.
• Willing to be based in Denpasar.