Waiter / Waitress

Full Time

Waiter / Waitress

Pera ONE Xperience (part of ONEderland Enterprise) is HIRING!

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Present menus, provide recommendations, and answer customer inquiries.
  • Take food and drink orders accurately and relay them to the kitchen and bar.
  • Prepare tables by setting up utensils, napkins, and condiments.
  • Check with guests to ensure satisfaction and address any requests or concerns.
  • Collaborate with kitchen and bar staff to ensure smooth service flow.
  • Maintain cleanliness and organization in the dining area, including tables and service stations.
  • Handle customer complaints or special requests professionally and escalate issues when needed.

Qualifications:

  • At least 1 year of experience in a restaurant, café, or hospitality environment.
  • Fluent in English (spoken and written); additional languages are a plus.
  • Excellent customer service and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic math skills for handling payments and transactions.
  • Positive attitude, well-groomed appearance, and professional demeanor.
  • Team player with a willingness to help in various tasks.
  • Flexibility to work evenings, weekends, and holidays as needed
  • Willingness to stay and work in Gili Air.